Issue with new Github Installations of GIM SaaS

Incident Report for GitGuardian Services Status

Resolved

GitHub has deployed a fix at 7:40 UTC: https://github.com/orgs/community/discussions/61291#discussioncomment-6503013

Posted Jul 21, 2023 - 00:06 CEST

Update

Github still hasn't acknowledged the incident.
We have worked on a workaround that is ready to be deployed if it takes too long for GitHub to fix this issue.

Posted Jul 20, 2023 - 15:46 CEST

Identified

There is an ongoing incident on GIM SaaS affecting all new Github Installations since July 19 at around 8PM. This is caused by a regression on Github API (https://github.com/orgs/community/discussions/61291).
We are dependent on GitHub resolution of this opened issue to recover the service.
However if the issue is left opened without resolution, we'll consider implementing a workaround but this would be a last resort.

Posted Jul 20, 2023 - 11:26 CEST

This incident affected: GitGuardian Platform US (us-west-2 / Oregon) (Dashboard).